Our focus is on delivering the Starbucks Experience and delighting customers beyond our retail stores through a broad and diverse portfolio of products in consumer packaged goods and channels in foodservice. We are an entrepreneurial group that takes pride in providing innovative, quality ready-to-drink and packaged coffee offerings, as well as foodservice solutions that meet our customers wherever they are in the world.

Our focus it to nurture, elevate and inspire all partners through coffee by deepening expertise, celebrating our heritage and equipping partners to tell our coffee story. We collaborate closely with our Regional Coffee Leadership Team to build a deep bench of coffee leaders and grow expertise.

We are about planning, reviewing, forecasting and identifying opportunities for growth. We are also responsible for providing the business with accounting services and support that include the preparation of monthly management accounts, variance analysis, debt management, credit management and annual statutory accounts. We are a fast-paced environment, working cross-functionally to partner with all departments offering support in any strategic decision-making.

We protect and safeguard our brand. We are dedicated to weighing risks and opportunities, as well as making sure the business is safe. We uphold the highest professional standards in legal service and business ethics. We work across many disciplines including corporate and security, commercial, intellectual property, labor and employment, licensing and franchising, and litigation. We also work in real estate, regulatory, government affairs, equal opportunity employment, operations and administration. We do it all.

Everything we do is to support our retail store partners. The Retail Operations team prioritizes projects and promotions to ensure partners can exceed customer expectations and execute store operations. We manage the process from idea and intake to implementation and communication. In some ways, we are the conduit between our corporate office and our retail stores.

We call ourselves partners instead of employees because we are all partners in shared success. We work closely together as advisors to attract, support and develop the right people at the right time. We work in functional teams such as Generalist, Learning and Development, Total Rewards as well as Talent Acquisition. We are strategic partners for the business and, together, we build and deliver relevant programs and resources that shape careers to help our partners become the very best they can be.

We are responsible for developing the strategy for all customer touch points in Starbucks stores and in the digital world. This includes all the product campaigns, digital campaigns on social media and promotions, as well as initiatives including the Starbucks Card, CRM, e-commerce and mobile apps. We also lead cross-functional initiatives to execute on our growth agenda and drive strategy planning for the region, focusing on customers and working with Research & Development to bring profitable new product innovations to stores and digital experiences. We are all about creating meaningful connections with our customers, and play an integral role in bringing those moments to life.

Our main role is to manage and maintain the quality and safety standards of food and beverages in our stores, working collaboratively with our suppliers to ensure consistency. This is a very technical and analytical role, and it is exciting because every day is very different!

We are responsible for creating and developing new food, delicious beverages and innovative equipment. We drive the innovation behind new product ideas, developing the taste and finalizing the recipe for our customers to enjoy. We also play a key role in shaping the future growth of Starbucks as we expand into new outlets and markets.

Beyond great coffee, Starbucks is also known for creating an idyllic third place away from one’s home and work place where everyone feels welcome. Our store development and design team’s mission is to design sustainable and locally-relevant architecture and interiors that inspire the human spirit in every neighborhood that we serve. We are a team of architects, interior designers, industrial and graphic designers who collaborate to ideate and bring to life each and every one of these buildings and spaces. We strive to expand our unique store portfolio in the Asia Pacific region by careful selection of new locations, strategic lease negotiation and a continued emphasis on store portfolio management in each market.

We are solution-driven collaborators. We work with stores across the region to ensure that supplies are always available for our baristas and their customers. From coffee to cups to chairs and more—our team manages outbound deliveries to all our retail stores, distribution channels and outlets. The entire function covers a large range of focus areas including sourcing, planning, logistics, customer service, supply chain development and commercialization.

We are agile innovators. We develop the technology to enable our business and deliver exceptional digital experiences to our customers and partners. We do this by providing retail solutions, end user support, business intelligence, and product and project management expertise. It is our mission to extend our digital ecosystem to power our core business.